Shipping policy

Shipping Policy

Grave Shift Customs offers shipping, local delivery, and local pickup where available.

Processing Times
Most items are made to order. Processing times vary depending on the product, customization, current order volume, and whether design approval is required. Custom orders do not enter production until the final design has been approved.

Shipping
Standard shipping rates are shown at checkout. Delivery estimates provided by the shipping carrier begin after your order has been completed and handed over to the carrier.

Grave Shift Customs is not responsible for carrier delays once a package has been shipped.

Local Delivery
Local delivery is available within the designated delivery area shown at checkout. Delivery availability and fees are based on distance. I will contact you after your order is placed to coordinate delivery.

Local Pickup
Local pickup is available for eligible orders. Please wait until you are notified that your order is ready before arriving for pickup.

Shipping Address
Customers are responsible for providing a complete and accurate shipping address. If an order is returned or requires reshipping because an incorrect address was provided, additional shipping charges may apply.

Damaged Packages
If your package arrives damaged, please contact Grave Shift Customs as soon as possible with your order number and photos of the packaging and item so I can help determine the best next step.